Terms & Conditions

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Welcome to Tranquil Escape Villa. These Terms & Conditions ("Terms") govern your use of our website and your stay at our villa. By accessing our site or making a booking, you agree to comply with these terms. Please read them carefully.

1. Bookings & Reservations

  • All reservations must be confirmed with a valid credit card or full payment in advance.
  • Bookings are subject to availability and may include blackout dates during peak seasons.
  • Check-in time is 2:00 PM, and check-out is at 12:00 PM. Late check-outs are subject to availability and additional charges.

2. Cancellations & Refunds

  • Cancellations made 14 days prior to arrival will be fully refunded.
  • Cancellations made less than 14 days prior to arrival will incur a 50% charge of the total booking amount.
  • No-shows or cancellations within 48 hours of arrival will be charged the full booking amount.

3. Payments

  • All prices are in USD unless otherwise stated. Payment can be made via credit card, bank transfer, or cash upon arrival.
  • A 10% deposit is required at the time of booking to secure your reservation.

4. Villa Usage

  • Guests are responsible for any damage caused during their stay. A deposit may be required upon check-in to cover incidental damages.
  • No smoking is allowed in any of the indoor areas of the villa.
  • Pets are not allowed unless pre-approved.

5. Guest Conduct

  • We maintain a quiet and peaceful atmosphere. Excessive noise, loud music, or disturbances are not permitted.
  • Guests are required to comply with local laws and villa policies during their stay.

6. Privacy & Data Protection

  • We collect personal information to facilitate bookings and services. Your information is protected under our Privacy Policy and will not be shared with third parties.

7. Liability

  • Tranquil Escape Villa is not responsible for any personal injury, loss, or damage to personal belongings during your stay.
  • Use of the pool, bike rentals, and other facilities is at your own risk.

8. Amendments

  • We reserve the right to update these Terms at any time. Any changes will be communicated via our website.

By staying at Tranquil Escape Villa, you agree to these terms. For any questions, please contact us at info@tranquilescapevilla.com or call +94776383744.